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Top 5 Multifamily Signage Mistakes That Delay Certificate of Occupancy — and How to Avoid Them

code inspector reasons why sign onspections fail

In multifamily housing developments, few things are more frustrating than reaching project completion — only to have your Certificate of Occupancy (CO) delayed over overlooked details. One of the most common culprits? Non-compliant or incomplete signage.

It’s easy to treat signage as a last-minute item, but that approach often backfires. Missing ADA signs, incorrect wayfinding, or improperly installed fire safety signs can trigger inspection failures, forcing costly rework and project delays.

If you're still managing signage through your general contractor, here's why that strategy can backfire.

Here are the five most common signage mistakes that threaten your CO — and how to avoid them entirely.

Mistake #1: Waiting Too Long to Start the Signage Process

The Problem: Many developers push signage decisions to the end of construction, assuming signs are a quick install. But signage design, permitting, production, and installation take time — especially when factoring in compliance reviews.

The Fix: Engage your signage partner during the design phase, not during the final walkthrough. Early involvement ensures signs align with building codes, branding, and construction timelines. Learn more about our dedicated signage process for multifamily developments.

Mistake #2: Overlooking ADA Compliance Details

The Problem: ADA signage requirements are complex — covering tactile lettering, braille placement, visual contrast, mounting heights, and more. Missing even one detail can cause an inspection failure.

The Fix: Work with signage experts who specialize in ADA compliance. Confirm that all permanent room signs, exits, and accessible routes meet federal, state, and local standards — well before final inspections. For a detailed checklist, review our guide to legal compliance in multifamily signage.

Mistake #3: Assuming the General Contractor Will Handle It

The Problem: Leaving signage to the GC often results in basic, low-cost signs that “check the box” but may not meet quality, branding, or compliance standards. Worse, key details can get missed entirely.

The Fix: Separate signage from the GC’s low-bid scope. Partner with a signage specialist who coordinates directly with building inspectors and provides tailored, compliant, high-impact sign packages. Discover how our process prevents last-minute surprises by visiting our Multifamily Signage Services page.

Mistake #4: Incomplete Wayfinding and Life Safety Signage

The Problem: Missing directional signs, improperly labeled stairwells, or non-compliant fire exit signs can halt your CO approval. Inspectors look for clear, compliant life safety signage throughout the property.

The Fix: Conduct a comprehensive signage audit before inspection day. Ensure all required wayfinding, egress, and life safety signs are installed, properly mounted, and code-compliant. Explore our tips for wayfinding signage that enhances safety and navigation.

Mistake #5: Skipping Inspector Coordination

The Problem: Sign designs often get finalized without confirming specifics with local building inspectors or fire marshals. That misstep leads to costly last-minute changes when inspectors flag issues.

The Fix: Proactively involve inspectors in the signage planning process. Reputable signage partners will connect with authorities upfront to align designs with expectations, avoiding surprises at inspection.

Avoid Delays — Partner with Sunrise Signs

Our proven multifamily signage process helps developers:

  • Pass inspections the first time
  • Meet ADA, fire code, and local requirements
  • Elevate property branding with custom, compliant designs
  • Streamline approvals through our SignAgent portal

Don’t let signage mistakes derail your project timeline. Let’s plan your signage right from the start.

Ready to Prevent CO Delays?

Book a free 20-minute signage assessment. We’ll map out a compliance-focused signage plan tailored to your project.

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