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Sunrise Signs Design Satisfaction Guarantee

Excellence in Design, Your Satisfaction Guaranteed!

At Sunrise Signs, we promise more than just exceptional design services—we guarantee your satisfaction. Our commitment is to deliver designs that perfectly encapsulate your brand's vision and captivate your audience. Should our initial design not meet your expectations, we are dedicated to making necessary revisions until your vision is realized*. Journey with us at Sunrise Signs, where the hallmark of our success is the satisfaction and delight of our clients.

* Subject to terms and conditions of our Satisfaction Guarantee.

Terms and Conditions

Terms and Conditions for Graphic Design Satisfaction Guarantee

1. Scope of the Satisfaction Guarantee

This Satisfaction Guarantee applies to the graphic design services provided by our company ("We", "Our", "Us"). By availing of our services, you ("Client", "You", "Your") agree to be bound by these terms and conditions.

2. Guarantee Coverage

We guarantee that our final graphic design will match the specifications and requirements as agreed upon in our service agreement. If you are not fully satisfied with the delivered design, we commit to making necessary revisions until the design meets your approval, subject to the following conditions:

a. Revisions are to be limited to changes in colors, fonts, and minor design modifications. Major changes, such as a complete overhaul of the design concept, are not covered under this guarantee.

b. The revision requests must be within the scope of the original design brief. Any requests for revisions beyond the original scope may require additional charges.

3. Claiming the Guarantee

To claim this guarantee, you must notify us in writing within seven (7) days of receiving the final design, clearly explaining the reasons for your dissatisfaction and the specific changes you require. We will review your request and if it is within the boundaries of the original brief and this guarantee, we will carry out the necessary revisions.

4. Limitations and Exclusions

This satisfaction guarantee does not apply in the following situations:

a. If the dissatisfaction is caused by factors beyond our control such as change of client’s preference, project scope, or project timeline after the start of the project.

b. If the dissatisfaction arises from services not included in the graphic design service agreement, such as printing, website coding, or copywriting.

c. If the client fails to communicate the revision requirements within the specified time period.

5. Intellectual Property Rights

After the final approval, all rights to the design will be transferred to the client. However, we reserve the right to use the design for promotional purposes, in our portfolio, and other places where we display our work.

6. Refunds

Refunds are not offered under this Satisfaction Guarantee. This policy is in place to encourage complete and open communication during the design process, allowing us to better meet your expectations.

7. Amendment

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to be bound by these amendments.

Please note that these terms and conditions are a part of our larger terms of service, and should be read in conjunction with them. Your use of our services indicates your acceptance of these terms and conditions.

Disclaimer: The Design Satisfaction Guarantee does not apply where prohibited by law.

What our customers are saying

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Tim, Scott and the team at Sunrise Signs are as good as it gets in the print industry. Great pricing, excellent communication and they went the extra mile to help get my vehicle wrap printed and shipped so I could make a deadline. You won't find anyone better the Sunrise Signs - period.

Rob Reese
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Adam and the team at Sunrise Signs did an incredible job installing my vehicle wrap. From the sales staff to the design crew to the follow up, only professionalism. Even when I lost my receipt and emailed them on a Sunday, I had my receipt within a few minutes. Maybe that is why my company which spans four countries ONLY uses Sunrise Signs for creating our vehicle wraps.

Bruce Hill Fibrenew Cape Coral, FL
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The work was professional, detailed and on point. From Adam to Michele and Eric . They go over and above to make sure their clients are happy and satisfied. They did two of our trucks and We will be taken our next vehicle there. too.

Kevin Layton Laytons Paver Sealer Pros LLC
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My boss contacted Scott Kaiser from Sunrise Signs to start designing wraps for his newer trucks. He did such a stand up job! We have received lots of name recognition since getting the wraps done! Thanks so much to Scott and Sunrise Signs!

Brian Nolan
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Dealt with a lot of sign companies before and hands down this is the best out there. They take the time to work with me to bring my brand to life. I had an old dull logo/design on my trailers and these guys really turned it up. Best pricing for what you get in the tri-state area! Really brought my branding to a whole new level... Thanks for the great looking trailers, will do business with them again! Before and after attached.

Bobby Mort
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I worked with Sunrise Signs on our very first Cargo Trailer Wrap design. The team at Sunrise was great to work with on this project. I had no idea what design I wanted for our large training trailer and the designers helped us find the perfect balance of branding and information to make our Mobile Gas Training Unit look amazing.

Stacy Culbertson
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Do not even look anywhere else!!! They are professional, easy to work with, timely, do excellent work and all at a great price. They lettered both of our ministry vans...we get compliments all of the time. Bill

Bill Antinore
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